Policies

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  Privacy Policy

  How we keep your personal data safe and what we do with it.

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  Terms & Conditions

  Sets out the legal terms you must follow when using Trustie, and the rights and responsibilities of both you and Trustie.

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  Complaints

  How to complain if something goes wrong, and how we'll fix it.

• Cookie Policy

  Why our website uses cookies and how we track what you do online.

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  Acceptable Use Policy

  What you can and can't do on Trustie, and what happens if you break the rules.

• Ask Service Policy

  How to use Trustie's AI assistant, plus what you should know about AI-generated answers.

• User Content Policy

  What happens when you post stuff on Trustie - your rights and what we can do with it.

• Gift Card & Rewards

  How our loyalty rewards and gift cards work, including when they expire.